Appointment Tips for Safety & Efficiency
Spring and summer are the best times for non-emergency chimney repair and preventive maintenance.
From October through January, Ashbusters appointment calendar is booked up to one month in advance – making an “off-peak” appointment your best option.
As a courtesy, we send annual reminders for service and confirm all appointments by phone 24 hours in advance.
Before Your Appointment:
24 hours before your appointment, remember to:
- Stop using your fireplace, wood stove or gas stove. For safety’s sake, we need to work with an appliance that is completely cool. As a courtesy, please remove all ash from the firebox.
The Day of Your Appointment – Remember to:
- Remove fragile or precious items from the area near the fireplace. We need about 5 to 6 ft around the fireplace to be clear to get our equipment in place.
- Watch us work if you’d like. Customers learn a great deal about chimney safety from watching us work, so we encourage it.