Nashville Chimney Sweep: Why Chimney & Dryer Services Are Important

Is Your Nashville Chimney Sweep Focused on You?

It’s an unfortunate truth in the chimney industry that not every chimney technician has the same motives in mind. A Chimney Safety Institute of America (CSIA)-certified team like ours strives for customer safety and satisfaction above all else…but there are companies out there that will do whatever they can to bump up the price and take advantage of an unsuspecting homeowner.

These sweeps prey on the fact that most homeowners don’t have the technical knowledge we do about their chimney. They may tell you that you need a sweeping when you really don’t, and some will even urge you to invest in expensive repair work, when your system is actually quite sound.

So how do you find a reputable team of chimney sweeps near Nashville, TN that you can count on? Well we have a few suggestions on where to start and how to narrow your search:

1. Certifications and Qualifications: Do they prioritize proper training and certification for their chimney technicians? Look for certifications from nationally recognized organizations like the CSIA that offers education and training for chimney and venting industry-related professionals.
2. Experience: Have they been in business awhile? Being in business long enough to build a solid reputation in the areas they service is important and you want to be able to trust that they will meet your expectations throughout the job.
3. References & Reviews: What do other people in your community have to say about their work? Are they accredited with the Better Business Bureau? People these days now have the ability to voice their experiences online, which is good when it comes to ensuring a company is being transparent on how they handle business.
4. Licensing & Insurance: Do they hold the proper licenses and permits required to operate in your area? Do they have liability insurance to protect you and your property in case any accidents or damages happen on the job? In case anything happens on the job, you want the peace of mind that you won’t be held financially responsible.
5. Professionalism & Communication: Are you pleased with how they respond to your questions and concerns? Do they communicate with you in a prompt and courteous manner? Do their interactions with you make you feel confident about hiring them for this specific job? In other words, go with your gut!
6. Pricing: Do they provide a transparent and detailed quote? Is it comparable to other quotes you have received? Always remember that the lowest quote isn’t always the best choice. You get what you pay for and, oftentimes, the lowest price doesn’t always provide the best quality of work. That said, the highest bid doesn’t always guarantee the best either. That’s why it’s important to receive multiple quotes from different companies.
7. Contracts & Documentation: Do they provide a written contract that outlines scope of work, costs, and any warranties or guarantees? Do they stand behind their work? Are they willing to answer any questions you have before you agree to the terms and sign the contract? There’s nothing more frustrating than being slapped with a hefty bill at the end and being forced to pay for a service you weren’t expecting.

At Ashbusters Chimney Service, transparency is our priority. We believe in open communication with our customers, so there are no surprises or misunderstandings. Our commitment is not just to upkeep your chimney and fireplace, but also to ensure a seamless and honest experience from start to finish.

If you ask us, when you find a team you can trust, you should stick with them! That’s why our customer base keeps coming back to us year after year for all of their regular maintenance, repair work, restoration needs, and more. Call or book online today to work with Nashville’s best chimney company.

The Three Levels of Chimney Inspections: What You Need to Know

So, where does it all start when it comes to chimney care? Inspections. Annual chimney inspections are the key ingredient to a healthy chimney system, and our CSIA-certified sweeps are here to provide quality level 1, 2, and 3 chimney inspections to folks throughout the Nashville area.

Each inspection has its own set of requirements and the type you’ll require can depend on any number of things. Here’s a bit of info on each, so you know more about what to expect.

• Level One Chimney Inspections: The level one inspection is all that most people need for their yearly maintenance (if they’re diligent about scheduling it). When we perform these, we’re not expecting major issues, but we may notice that a few areas need attention or that you may be due for some new parts soon. We’ll also keep an open eye for creosote buildup, debris, or other blockages.
• Level Two Chimney Inspections: A level two inspection is more in-depth and requires the use of camera equipment to get up close and personal with your chimney. There is no crack too small or crevice too tight that our advanced camera equipment can’t explore during a level two chimney inspection. These are recommended for chimneys that haven’t been professionally looked into for quite some time or that have undergone some major recent changes (such as reconstruction work, changes in fuel type, etc.). Level two inspections are also required when buying/selling a home (your home inspector’s analysis won’t be enough) or after a natural disaster, such as a hurricane, tornado, flood, lighting strike, or other event. You’ll also need one after a chimney fire or house fire, which we hope you’ll never experience.
• Level Three Chimney Inspections: Level three inspections are rarely required. If we believe there’s a defect hidden that we cannot access, we may need to remove parts of your wall or chimney to gain more insight. This will only be done when completely necessary and if a level one or two inspection revealed that hidden damages are likely present.

For a thorough, accurate evaluation regarding the health of your chimney system, it’s important to hire a sweep that really knows their stuff. That said, finding a team that has experience, training, and integrity can be tricky. Fortunately for homeowners living in the Nashville area, it doesn’t have to be. All you have to do is call on the experts here at Ashbusters.

Why You Can Trust Ashbusters

All Ashbusters’ chimney sweep, fireplace repair, and dryer services are conducted by certified technicians in the field. Chimney sweep technicians are highly trained individuals who know how to come into your home, clean and inspect your fireplace and chimney, and then leave everything as clean as it was – or better – when they leave.

Each of our certified chimney sweeps have not only gone through and passed the certification course, but also receives mandatory training from the Chimney Safety Institute of America (CSIA) on an annual basis. Every one of our technicians not only knows how to sweep and clean a fireplace, including the chimney, but also can locate problems from top to bottom that need to be replaced or repaired.

Call Or Schedule Online With Us

Make sure you go over these important appointment tips before your scheduled appointment. Ready to get started? Call or schedule your next appointment online today.