When you hire a chimney sweep, you want to find someone who not only is experienced and skilled at the job, but you also need a chimney technician who you can trust to treat you honestly and fairly. Unfortunately, not every chimney sweep falls into these categories. You have probably heard stories about scam artists posing as chimney sweeps who charge exorbitant prices without properly cleaning and inspecting chimneys. To protect your wallet as well as your safety, you should always ask if the chimney sweep has been certified by the Chimney Safety Institute of America (CSIA). Ashbusters is proud to provide fireplace and chimney maintenance, repair, and installation services from CSIA-certified chimney sweeps to the residents of the Nashville area. Why does the CSIA certification matter so much? We would like to tell you more about the CSIA Code of Ethics so that you can understand the importance of this certification.
In order to receive certification from the CSIA, chimney sweeps must sign this code of ethics after they pass the two exams that cover chimney and venting safety practices and techniques. They pledge to accept and abide certain responsibilities that include the following:
Render services honestly and fairly
One of the most important responsibilities of a CSIA-certified chimney sweep is to refrain from making deceptive statements and engaging in unfair business practices. This means you can trust an estimate from Ashbusters. We will never tell you that you need to repair something that is not damaged. We will provide clear evidence of any chimney damage we find and a written explanation of why the damage needs to be repaired.
Comply with applicable building codes
Fire safety is a top priority for our CSIA-certified chimney sweeps. We will never cut corners when repairing or installing hearth appliances. If we find something in your chimney system that is not up to current building codes, we will give you a written estimate on what we need to do to make your chimney comply with current codes.
Update knowledge and skills
Our CSIA-certified chimney sweeps keep up with continuing education of chimney and venting system techniques and practices. We stay on top of changes in safety and building codes, and we love learning about new technologies in our field so that we can best serve our customers.
If you are in need of professional chimney maintenance, repair, or installation services in the Nashville area, contact us at Ashbusters. You can trust our CSIA-certified chimney technicians to do the job properly and safely.